Information We Collect
We collect information you provide directly to us, such as when you create an account, book a class, subscribe to our services, or contact us for support. This includes your name, email address, phone number, payment information, and yoga practice preferences.
We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, referring URLs, access times, and pages viewed.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our yoga services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
Your practice data helps us personalize your experience, track your progress, and recommend suitable classes and instructors based on your skill level and preferences.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting business, or serving you.
We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We use industry-standard encryption for sensitive data transmission and storage, and regularly update our security practices to protect your information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, understand how you use our services, and improve our offerings.
You can control cookie settings through your browser preferences. For more detailed information, please see our Cookie Policy.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You can manage your account settings, communication preferences, and privacy controls through your user dashboard.
If you wish to delete your account or have questions about your data, please contact us using the information provided in the Contact section.
International Data Transfers
As we operate globally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Practice data and progress tracking information is retained to maintain continuity of your yoga journey.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services and encourage you to review their privacy policies.
Marketing Communications
We may send you promotional emails about new classes, special offers, and yoga tips. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at info@keltriwatch.com or +81-29-893-2479. You can also reach us by mail at our Tokyo office address listed in our Contact section.